Term and Conditions – pushpa.app

Terms And Conditions

Welcome to Pushpa app (“we,” “us,” “our”). These Terms and Conditions govern your access to and use of our website, services, and products, including any content, features, and functionality offered on or through pushpa.app (the “Website”).
By accessing or using the Website, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms, please do not use our services.

1. General Information

pushpa.app is an online platform operated by Verdeship Ecommerce Pvt Ltd . (“Company”) that offers fresh flowers, pooja flowers, and related services to customers. We are based in Bangalore, India.

– Company Name: Verdeship Ecommerce Pvt Ltd .
– GSTIN: Not Applicable
– Email: support@pushpa.app
– Customer Care Number: +91 84900 79785

2. Account Registration

To use certain features of the Website (such as placing orders), you must register for an account. When you register for an account, you agree to:

– Provide accurate, current, and complete information.
– Keep your login credentials secure.
– Accept full responsibility for all activities that occur under your account.
We reserve the right to suspend or terminate accounts that violate these terms.

3. Products and Services

pushpa.app offers fresh flowers and related pooja items. We make every effort to display the product images and descriptions as accurately as possible. However, we do not guarantee that product descriptions, prices, or other content on the Website are error-free.

4. Orders and Payments

All orders placed through the Website are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our sole discretion.

Payment Terms:

We accept payments through Razorpay’s secure payment gateway. By placing an order, you authorize us to charge the amount to your selected payment method. All prices are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.

Payment Methods:

– Credit/Debit Cards (Visa, MasterCard, American Express)
– UPI
– Net Banking
– Digital Wallets (Razorpay)

5. Delivery and Shipping

We offer delivery of products within Ahmedabad . Delivery charges will be calculated based on the zip code and order size and will be displayed at checkout. Our standard delivery time is between 0-2 days. Any delays in delivery will be communicated to you.

Important: We are not responsible for delivery delays caused by factors outside our control (e.g., weather conditions, strikes, or other unforeseen events).

6. Cancellations, Refunds, and Returns

Order Cancellations:
You may cancel your order within 12 hour before delivery time. Orders cannot be canceled once they are out for delivery.

Refunds:
Refunds are available only in case of defective products or if the order is undelivered. Please contact us within 24 hours of delivery for any refund requests. Refunds will be processed back to your original payment method within 7 business days.

Returns:
Due to the perishable nature of our products, we do not accept returns unless there is a quality
issue with the flowers.

7. Intellectual Property

All content on the Website, including text, images, graphics, logos, and software, is the property of Verdeship Ecommerce Pvt Ltd . or its content suppliers. Unauthorized use of any content may result in legal action.

8. Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. By using the Website, you consent to the collection and use of your data in accordance with our Privacy Policy.

9. Limitation of Liability

To the maximum extent permitted by law, pushpa.app and its officers, employees, or agents are not liable for any direct, indirect, incidental, or consequential damages arising from the use of or inability to use the Website or services.

10. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.

11. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes
will be posted on this page, and the “Last Updated” date will be revised. It is your responsibility
to review these terms periodically for any updates.

12. Contact Information

For any questions or concerns regarding these Terms and Conditions, you can reach us at:

– Email: support@pushpa.app
– Phone: +91 84900 79785
– Mailing Address: B403 Soni ni Chali, National Highway Rakhial Fly Over, 8, Narol – Naroda Rd,
Opposite Soma Textiles BRTS bus stop., Rehmat Nagar, Bapunagar, Ahmedabad, Gujarat 382350